Oiiku - Issue with views in Attendees module – Incident details

Issue with views in Attendees module

Resolved
Operational
Started 29 days agoLasted less than a minute

Affected

Oiiku Attendees

Operational from 10:31 AM to 10:31 AM

Updates
  • Resolved
    Resolved

    This morning, we discovered that a change to our server configuration last night caused user views to behave incorrectly. Because of this, you may have noticed one of the following:

    • Views for your events were missing

    • You saw views from other users in your organization

    When this happened:

    The issue affected views between 23:15 CEST last night and 11:10 CEST today, when it was fixed.

    If you exported views during that time, the spreadsheet might include the wrong attendees and columns.

    A few important things to know:

    • Your saved views were not lost — they should now appear correctly again

    • If you created new views during the affected period, you’ll need to recreate them

    • No attendee data was compromised

    If things still don’t look right, just reach out and we’ll help you get it sorted.

    We’re really sorry for the trouble this caused. We’ve put new checks in place to make sure it doesn’t happen again.