tag:oiiku.instatus.com,2005:/history Oiiku Status - Incident history 2026-02-25T21:00:00.000+00:00 Oiiku tag:oiiku.instatus.com,2005:Incident/cmm3792ck0mq9hrimxlm743an 2026-02-25T21:00:00.000+00:00 2026-02-25T21:00:00.000+00:00 Service outage Type: Incident

Duration: 11 minutes

Affected Components: Oiiku Webapp, Oiiku Screens, Oiiku Badges, Oiiku Attendees, Oiiku Pages, Oiiku Events, Oiiku Messages, Oiiku Users, Oiiku Placement

Feb 25, 21:00:00 GMT+0
Identified - All Oiiku services were down between 22:00 and 22:11 tonight. The problem was caused by a faulty router at our hosting provider..

Feb 25, 21:11:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:oiiku.instatus.com,2005:Maintenance/cmkmfcc3t0hzk4liiafr562a9 2026-02-01T08:00:00.000+00:00 2026-02-01T08:00:00.000+00:00 Email template editor maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Oiiku Messages

Feb 1, 08:00:00 GMT+0
Identified - Our email template editor, Stripo, is updating their infrastructure. During this 1-hour maintenance window it won't be possible to create, modify or save email templates..

Feb 1, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 1, 09:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:oiiku.instatus.com,2005:Incident/cmkz91ima00214ets0mjt6dtu 2026-01-28T23:05:00.000+00:00 2026-01-28T23:05:00.000+00:00 Service outage Type: Incident

Duration: 38 minutes

Affected Components: Oiiku Webapp, Oiiku Screens, Oiiku Badges, Oiiku Attendees, Oiiku Pages, Oiiku Events, Oiiku Messages, Oiiku Users, Oiiku Placement

Jan 28, 23:05:00 GMT+0
Identified - All Oiiku services were fully or partially down between 00:05 and 00:43 tonight. The problem was caused by a faulty network component at our hosting provider..

Jan 28, 23:43:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:oiiku.instatus.com,2005:Maintenance/cmifzshus00qci9uoso1jasog 2025-11-27T05:00:00.000+00:00 2025-11-27T05:00:00.000+00:00 Server maintenance Type: Maintenance

Duration: 1 hour and 15 minutes

Affected Components: Oiiku Webapp, Oiiku Screens, Oiiku Users, Oiiku Badges, Oiiku Attendees, Oiiku Placement, Oiiku Pages, Oiiku Events, Oiiku Messages

Nov 27, 05:00:00 GMT+0
Identified - We are planning for a scheduled maintenance to update our servers..

Nov 27, 05:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 27, 06:14:55 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:oiiku.instatus.com,2005:Maintenance/cmi8vc82r01wa7kkxvy7whizd 2025-11-24T04:00:00.000+00:00 2025-11-24T04:00:00.000+00:00 Server maintenance Type: Maintenance

Duration: 1 hour and 9 minutes

Affected Components: Oiiku Screens, Oiiku Users, Oiiku Badges, Oiiku Attendees, Oiiku Placement, Oiiku Pages, Oiiku Events, Oiiku Messages, Oiiku Webapp

Nov 24, 04:00:00 GMT+0
Identified - We're doing work to ensure our servers continue to function flawlessly..

Nov 24, 04:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 24, 05:09:04 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:oiiku.instatus.com,2005:Incident/cmi8usxy00b3onyitgsrqkkcg 2025-11-20T17:13:00.000+00:00 2025-11-20T17:42:00.000+00:00 Oiiku Pages and Placement outage Type: Incident

Duration: 28 minutes

Affected Components: Oiiku Placement, Oiiku Pages

Nov 20, 17:42:00 GMT+0
Resolved - All systems are now operational..

Nov 20, 17:13:00 GMT+0
Identified - Due to a network problem at our hosting provider, the database that is serving the Pages and Placement modules went offline for a period of about 30 minutes. Pages and Placement were unavailable in that interval. They both came back online at 18:42 (CET)..

]]> tag:oiiku.instatus.com,2005:Incident/cm9b7xjob004u12rnwy4tcg5f 2025-04-10T10:31:40.365+00:00 2025-04-10T10:31:40.365+00:00 Issue with views in Attendees module Type: Incident

Affected Components: Oiiku Attendees

Apr 10, 10:31:40 GMT+0
Resolved - This morning, we discovered that a change to our server configuration last night caused user views to behave incorrectly. Because of this, you may have noticed one of the following: • Views for your events were missing • You saw views from other users in your organization **When this happened:** The issue affected views between **23:15 CEST last night** and **11:10 CEST today**, when it was fixed. If you exported views during that time, the spreadsheet might include the wrong attendees and columns. **A few important things to know:** • Your saved views were _not_ lost — they should now appear correctly again • If you created new views during the affected period, you’ll need to recreate them • No attendee data was compromised If things still don’t look right, just reach out and we’ll help you get it sorted. We’re really sorry for the trouble this caused. We’ve put new checks in place to make sure it doesn’t happen again..

]]> tag:oiiku.instatus.com,2005:Incident/clxoiyuc83532b1lqctkpuqjw 2024-06-19T06:35:00.000+00:00 2024-06-19T06:35:00.000+00:00 Webapp taken down due to suspected brute-force attack Type: Incident

Duration: 8 hours and 48 minutes

Affected Components: Oiiku Webapp

Jun 19, 06:35:00 GMT+0
Investigating - We are currently investigating this incident..

Jun 19, 06:38:00 GMT+0
Identified - We have verified that this is a brute-force attack. An automated attack by someone to test millions random app links, to find valid ones. We took webapp down to stop the attack, and protect personal data. We are implementing measures to block the attacker and will take webapp back online again as soon as possible..

Jun 19, 08:35:00 GMT+0
Monitoring - Measures to stop attack have been implemented. Does not seem like the attack has been successful. Webapp is back online. We will monitor closely and check all system logs to get the full picture..

Jun 19, 15:23:00 GMT+0
Resolved - No further attacks since we took webapp back online. No valid app links was generated in the attack. No personal data was exposed. Will send email with "post mortem" to clients later tonight..

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