Oiiku Status - Incident history https://oiiku.instatus.com Oiiku Wed, 25 Feb 2026 21:00:00 +0000 Service outage Type: Incident Duration: 11 minutes Affected Components: Oiiku Webapp, Oiiku Screens, Oiiku Badges, Oiiku Attendees, Oiiku Pages, Oiiku Events, Oiiku Messages, Oiiku Users, Oiiku Placement Feb 25, 21:00:00 GMT+0 - Identified - All Oiiku services were down between 22:00 and 22:11 tonight. The problem was caused by a faulty router at our hosting provider. Feb 25, 21:11:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 11 minutes

Affected Components: , , , , , , , ,

<p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - All Oiiku services were down between 22:00 and 22:11 tonight. The problem was caused by a faulty router at our hosting provider..</p> <p><small>Feb <var data-var='date'> 25</var>, <var data-var='time'>21:11:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 25 Feb 2026 21:00:00 +0000 https://oiiku.instatus.com/incident/cmm3792ck0mq9hrimxlm743an https://oiiku.instatus.com/incident/cmm3792ck0mq9hrimxlm743an Email template editor maintenance Type: Maintenance Duration: 1 hour Affected Components: Oiiku Messages Feb 1, 08:00:00 GMT+0 - Identified - Our email template editor, Stripo, is updating their infrastructure. During this 1-hour maintenance window it won't be possible to create, modify or save email templates. Feb 1, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 1, 09:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - Our email template editor, Stripo, is updating their infrastructure. During this 1-hour maintenance window it won't be possible to create, modify or save email templates..</p> <p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 1</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Sun, 1 Feb 2026 08:00:00 +0000 https://oiiku.instatus.com/maintenance/cmkmfcc3t0hzk4liiafr562a9 https://oiiku.instatus.com/maintenance/cmkmfcc3t0hzk4liiafr562a9 Service outage Type: Incident Duration: 38 minutes Affected Components: Oiiku Webapp, Oiiku Screens, Oiiku Badges, Oiiku Attendees, Oiiku Pages, Oiiku Events, Oiiku Messages, Oiiku Users, Oiiku Placement Jan 28, 23:05:00 GMT+0 - Identified - All Oiiku services were fully or partially down between 00:05 and 00:43 tonight. The problem was caused by a faulty network component at our hosting provider. Jan 28, 23:43:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 38 minutes

Affected Components: , , , , , , , ,

<p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>23:05:00</var> GMT+0</small><br><strong>Identified</strong> - All Oiiku services were fully or partially down between 00:05 and 00:43 tonight. The problem was caused by a faulty network component at our hosting provider..</p> <p><small>Jan <var data-var='date'> 28</var>, <var data-var='time'>23:43:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 28 Jan 2026 23:05:00 +0000 https://oiiku.instatus.com/incident/cmkz91ima00214ets0mjt6dtu https://oiiku.instatus.com/incident/cmkz91ima00214ets0mjt6dtu Server maintenance Type: Maintenance Duration: 1 hour and 15 minutes Affected Components: Oiiku Webapp, Oiiku Screens, Oiiku Users, Oiiku Badges, Oiiku Attendees, Oiiku Placement, Oiiku Pages, Oiiku Events, Oiiku Messages Nov 27, 05:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance to update our servers. Nov 27, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 27, 06:14:55 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 15 minutes

Affected Components: , , , , , , , ,

<p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance to update our servers..</p> <p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>06:14:55</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Thu, 27 Nov 2025 05:00:00 +0000 https://oiiku.instatus.com/maintenance/cmifzshus00qci9uoso1jasog https://oiiku.instatus.com/maintenance/cmifzshus00qci9uoso1jasog Server maintenance Type: Maintenance Duration: 1 hour and 9 minutes Affected Components: Oiiku Screens, Oiiku Users, Oiiku Badges, Oiiku Attendees, Oiiku Placement, Oiiku Pages, Oiiku Events, Oiiku Messages, Oiiku Webapp Nov 24, 04:00:00 GMT+0 - Identified - We're doing work to ensure our servers continue to function flawlessly. Nov 24, 04:00:01 GMT+0 - Identified - Maintenance is now in progress Nov 24, 05:09:04 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 1 hour and 9 minutes

Affected Components: , , , , , , , ,

<p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>04:00:00</var> GMT+0</small><br><strong>Identified</strong> - We're doing work to ensure our servers continue to function flawlessly..</p> <p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>04:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Nov <var data-var='date'> 24</var>, <var data-var='time'>05:09:04</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Mon, 24 Nov 2025 04:00:00 +0000 https://oiiku.instatus.com/maintenance/cmi8vc82r01wa7kkxvy7whizd https://oiiku.instatus.com/maintenance/cmi8vc82r01wa7kkxvy7whizd Oiiku Pages and Placement outage Type: Incident Duration: 28 minutes Affected Components: Oiiku Placement, Oiiku Pages Nov 20, 17:42:00 GMT+0 - Resolved - All systems are now operational. Nov 20, 17:13:00 GMT+0 - Identified - Due to a network problem at our hosting provider, the database that is serving the Pages and Placement modules went offline for a period of about 30 minutes. Pages and Placement were unavailable in that interval. They both came back online at 18:42 (CET). Type: Incident

Duration: 28 minutes

Affected Components: ,

<p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>17:42:00</var> GMT+0</small><br><strong>Resolved</strong> - All systems are now operational..</p> <p><small>Nov <var data-var='date'> 20</var>, <var data-var='time'>17:13:00</var> GMT+0</small><br><strong>Identified</strong> - Due to a network problem at our hosting provider, the database that is serving the Pages and Placement modules went offline for a period of about 30 minutes. Pages and Placement were unavailable in that interval. They both came back online at 18:42 (CET)..</p> ]]> Thu, 20 Nov 2025 17:13:00 +0000 https://oiiku.instatus.com/incident/cmi8usxy00b3onyitgsrqkkcg https://oiiku.instatus.com/incident/cmi8usxy00b3onyitgsrqkkcg Issue with views in Attendees module Type: Incident Affected Components: Oiiku Attendees Apr 10, 10:31:40 GMT+0 - Resolved - This morning, we discovered that a change to our server configuration last night caused user views to behave incorrectly. Because of this, you may have noticed one of the following: • Views for your events were missing • You saw views from other users in your organization **When this happened:** The issue affected views between **23:15 CEST last night** and **11:10 CEST today**, when it was fixed. If you exported views during that time, the spreadsheet might include the wrong attendees and columns. **A few important things to know:** • Your saved views were _not_ lost — they should now appear correctly again • If you created new views during the affected period, you’ll need to recreate them • No attendee data was compromised If things still don’t look right, just reach out and we’ll help you get it sorted. We’re really sorry for the trouble this caused. We’ve put new checks in place to make sure it doesn’t happen again. Type: Incident

Affected Components:

<p><small>Apr <var data-var='date'> 10</var>, <var data-var='time'>10:31:40</var> GMT+0</small><br><strong>Resolved</strong> - This morning, we discovered that a change to our server configuration last night caused user views to behave incorrectly. Because of this, you may have noticed one of the following: • Views for your events were missing • You saw views from other users in your organization **When this happened:** The issue affected views between **23:15 CEST last night** and **11:10 CEST today**, when it was fixed. If you exported views during that time, the spreadsheet might include the wrong attendees and columns. **A few important things to know:** • Your saved views were _not_ lost — they should now appear correctly again • If you created new views during the affected period, you’ll need to recreate them • No attendee data was compromised If things still don’t look right, just reach out and we’ll help you get it sorted. We’re really sorry for the trouble this caused. We’ve put new checks in place to make sure it doesn’t happen again..</p> ]]> Thu, 10 Apr 2025 10:31:40 +0000 https://oiiku.instatus.com/incident/cm9b7xjob004u12rnwy4tcg5f https://oiiku.instatus.com/incident/cm9b7xjob004u12rnwy4tcg5f Webapp taken down due to suspected brute-force attack Type: Incident Duration: 8 hours and 48 minutes Affected Components: Oiiku Webapp Jun 19, 06:35:00 GMT+0 - Investigating - We are currently investigating this incident. Jun 19, 06:38:00 GMT+0 - Identified - We have verified that this is a brute-force attack. An automated attack by someone to test millions random app links, to find valid ones. We took webapp down to stop the attack, and protect personal data. We are implementing measures to block the attacker and will take webapp back online again as soon as possible. Jun 19, 08:35:00 GMT+0 - Monitoring - Measures to stop attack have been implemented. Does not seem like the attack has been successful. Webapp is back online. We will monitor closely and check all system logs to get the full picture. Jun 19, 15:23:00 GMT+0 - Resolved - No further attacks since we took webapp back online. No valid app links was generated in the attack. No personal data was exposed. Will send email with "post mortem" to clients later tonight. Type: Incident

Duration: 8 hours and 48 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>06:35:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>06:38:00</var> GMT+0</small><br><strong>Identified</strong> - We have verified that this is a brute-force attack. An automated attack by someone to test millions random app links, to find valid ones. We took webapp down to stop the attack, and protect personal data. We are implementing measures to block the attacker and will take webapp back online again as soon as possible..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>08:35:00</var> GMT+0</small><br><strong>Monitoring</strong> - Measures to stop attack have been implemented. Does not seem like the attack has been successful. Webapp is back online. We will monitor closely and check all system logs to get the full picture..</p> <p><small>Jun <var data-var='date'> 19</var>, <var data-var='time'>15:23:00</var> GMT+0</small><br><strong>Resolved</strong> - No further attacks since we took webapp back online. No valid app links was generated in the attack. No personal data was exposed. Will send email with "post mortem" to clients later tonight..</p> ]]> Wed, 19 Jun 2024 06:35:00 +0000 https://oiiku.instatus.com/incident/clxoiyuc83532b1lqctkpuqjw https://oiiku.instatus.com/incident/clxoiyuc83532b1lqctkpuqjw